Q&A
Q1.What is I-Tiao-Gung?
A：The Famous and Special Local plant in Kinmen, Taiwan, it is the original medicinal leguminous plant and named by its appearance of the single main root. Due to the special geographical and climate conditions in Kinmen, Taiwan, I-Tiao-Gung is specially grown in Kinmen with great effect of reliving & vitalizing. Mostly, it would be used on Hands, Foot, Shoulder, Neck, Joints, Waist, Back, and Acupuncture Points as the role of relieving fatigue smoothing muscle, massage and the nursing care after exercise.
Q2.How to choose the different types of patch, cream, balm, and roller gel and oil?
A：Tai Yi Yuan all contains the special I-Tiao Gung extracts and add with variety of essential oils to achieve comfort and fresh feeling and relax fatigue and discomfort for the muscle.
In order to serve different customers ‘demand and preference, the different series add in different essential oils. Customers can select the preferable and best series based on their own demands.
Here are the features of different forms:
• Patch – Easy stick, Low sensitivity and Breathable, Suitable for Long-term use on a large area.
• Cream & Balm – Deeply absorb with Massage, Suitable for Enhancing partly.
• Roller Gel & Oil –Relax by easy-carry design, Suitable for use anytime.
• Spray –Non-sticky to be Refresh and comfort, Suitable for applying on the Large area.
Q3.What is the far-infrared ray?
A：The heat from far-infrared ray can pass through by the mineral powder to have Warm feeling. The function of the far-infrared ray is to ease the discomfort and fatigue of the muscle. The patch with far-infrared ray can directly stick on your shoulder, neck, and waist to relax your feeling of discomfort and fatigue.
Q4.Why contains the food coloring? What is the function?
A：For the better patch appearance, the food coloring is used to modify the patch color, which is edible and therefore safe for skin.
Q1. Can pregnant woman use Tai Yi Yuan series products?
A：As Tai Yi Yuan series are all Natural Essential Oils ingredients, each individual is having a different reaction of different essential oils. We recommend that you should apply some on your inside skin of the arm, if there is any discomfort, please stop using it.
Q2.Can children under 12 years old use Tai Yi Yuan series?
A：All the Tai Yi Yuan series cannot use on children under 2 years. For 3-12 years, please be discretion on use, if there are any discomforts, please stop using it.
Q3. How long can I use 1 piece of the patch?
A：Recommended for use on skin 4-6 hours (warm patch only 2-3 hours), then rest at least 1 hour depending on the situation to continue.
Q1.Where to buy a series of products?
A：Our products are available through our official online store,Shop Online. the official Tai Yi Yuan Shopee store, Momo Shopping, and selected local pharmacies.
Q2.Instead of Taiwan, are there any sales channels? Such as the general pharmacy?
A：In Taiwan, our products are available at selected local pharmacies. Dr.Check Breathable Waterproof Bandage(20pcs/kit) are also available at Hi-Life convenience stores in Taiwan.
Q3.Where can I purchase Tai Yi Yuan I-Tiao Gung Series, such as China, Hong Kong, Singapore, Vietnam, or other region?
A：Our products are available at Watsons and Guardian stores in Malaysia, as well as through authorized distributors in other overseas regions. For bulk orders, group purchases, or distribution partnership inquiries, please contact us by email: kg899.enterprise@gmail.com